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- #21
One thing I left out of the initial post was the problems I initially had.
As I got the tank set up, I connected the GLA filter. Tank was filled and then I plugged the GLA filter in. I focused on the Oase and got that connected as well.
I walked away for a couple minutes and when I came back to the tank I noticed that the GLA filter was leaking, badly. I examined where the leak was coming from and it was the nipple connected to the lid of the canister. I tried tightening the ring and it didn't matter how much I tightened it, it would still leak. Even worse is if I tightened it real tight, it felt like it jumped the threads. I played with it a bit and was able to get it down to a slow drip.
I contacted GLA, explained the issue, and then basically was told that this may have been my fault because I'm not supposed to lift the canister by the pump or fittings on top. Only a moron would do that, but I let it go (well not as much as I should have since I'm writing about it lol). They said that they knew what the problem was and sent some gaskets and whatnot. I asked them to instead just sent a new lid assembly and I'd send this lid back, but they didn't want to do that. Before they actually shipped the parts out another leak, this time around the housing of the DC pipe formed. They replied and said they'd include a replacement for that gasket/o ring as well.
A few days later my parts bag arrived and I shut the filter down. Drained the water and removed the lid so that I could work on it.
As I went to unscrew the nipple that was leaking it immediately became clear what the problem was.....the nipple itself was cracked so badly that there was no way I could get the canister back online, and they didn't include a new nipple in the parts they sent.
I reached out to them again, sent pics, and again was told that I possibly caused this and that I should never pick the canister up by the fittings on the lid. I think the reason I was getting so angry when they'd mention this is because I was a licensed plumber for close to a decade, and I've dealt with fragile equipment for even longer. For whatever reason they couldn't consider the fact that maybe they caused this problem when it was assembled. Anyway, they sent a replacement.
I received it, installed it, and I was back in business with no more leaks.
While I wasn't happy with how they decided to resolve the issue, it isn't something that would prevent me from buying from them again.
The other issue with this filter I ran into, and it may not just be this filter but all of the same design, but when you need to maintain it, it's not super easy.
When I made that repair, I did what you normally do with o rings and gaskets....you lube them. There's a really big o ring that creates a seal between the lid and the canister body. As I latched the lid on, I brought the canister back to my stand, set it in place, and then proceeded to flood the canister. The canister wasn't the only thing that flooded lol. Water started coming out of one of the latches, flooding my stand. I cut off water disconnected the filter from the lines and carried it back to the sink. I saw that the o ring had slipped out once I removed the lid. So I got it back in place, reconnected everything and flooded it again, and promptly flooded the stand for a second time. I repeated the process and flooded the stand a third time. It was at this point that I was getting ready to punt the filter across the room, but I'd have had a broken foot.
I sat down on the floor with the canister and noticed that you can see the o ring through the latches so one by one I'd close them and observe what was happening. As I'd reach the third or sometimes fourth latch, the o ring would pop inwards breaking the seal. I decided to remove the silicone from the o ring and dry it off, then tried installing the lid again and the o ring didn't move. Success!
As I got it installed again, I opened the shutoff valves and hear nothing. I shrugged my shoulders and turned the power on and the pump was running dry. Of course I had to deal with a vapor lock. The only way to break the lock was unlatching one of the latches to let air purge out. I was worried that I'd flood the stand again so I continually closed the latch as I heard water rushing into the filter and turned power on each time hoping that it was flooded enough for the DC pump to purge the remaining air.
Finally it started up, no leaks, and everything was great, right?
For the most part, yes lol. I learned that you shouldn't run the canister without maintaining it for 4 months. The DC pump gets filthy and begins running poorly and becoming noisy. It seems like 2.5 - 3 months is the sweet spot. There's also no pre filter so it gets super filthy. But every time I maintain it, I need to manually purge it and it's always a concern that I'll purge it long enough that water starts coming out of the latch, the o ring gets wet and then slips off the track and I flood my stand again. It's honestly a bit of a pain, but I'm sure this is true of all of this same design. It's super powerful and holds a lot of media, so I'll just deal with it.
It's really too bad the Oase's are so horribly underpowered. In hindsight, two 850's may have been a better option, but I like the fact that if the pump dies on the GLA, it's just a DC pump so it's easily replaced and inexpensive enough to just have a second on hand to swap out in the event it goes down whereas the Oase is down for the count.
That was probably the biggest and most impactful issue I faced with this tank from an equipment standpoint. Since my reactor is connected to the GLA, I couldn't run CO2, which wasn't a bad thing since I didn't have plants in the tank yet and would basically just be wasting CO2 for no good reason.
Would I recommend this filter to a newbie? No. I'd recommend it to an experienced aquarist for sure, as long as they understand needing to break the vapor lock after maintaining it and to avoid lubing the o ring. I actually dry off the o ring and channel when I open the lid for whatever reason.
If I were in GLA's shoes, I'd have sent a whole lid assembly out with an RMA to return the one with an issue rather than relying on a customer to diagnose an issue. It would have saved them time in the long run and probably a little money too since they had to ship out replacement parts twice. Someone new to aquariums would have definitely been lost had they experienced the same issues.
As I got the tank set up, I connected the GLA filter. Tank was filled and then I plugged the GLA filter in. I focused on the Oase and got that connected as well.
I walked away for a couple minutes and when I came back to the tank I noticed that the GLA filter was leaking, badly. I examined where the leak was coming from and it was the nipple connected to the lid of the canister. I tried tightening the ring and it didn't matter how much I tightened it, it would still leak. Even worse is if I tightened it real tight, it felt like it jumped the threads. I played with it a bit and was able to get it down to a slow drip.
I contacted GLA, explained the issue, and then basically was told that this may have been my fault because I'm not supposed to lift the canister by the pump or fittings on top. Only a moron would do that, but I let it go (well not as much as I should have since I'm writing about it lol). They said that they knew what the problem was and sent some gaskets and whatnot. I asked them to instead just sent a new lid assembly and I'd send this lid back, but they didn't want to do that. Before they actually shipped the parts out another leak, this time around the housing of the DC pipe formed. They replied and said they'd include a replacement for that gasket/o ring as well.
A few days later my parts bag arrived and I shut the filter down. Drained the water and removed the lid so that I could work on it.
As I went to unscrew the nipple that was leaking it immediately became clear what the problem was.....the nipple itself was cracked so badly that there was no way I could get the canister back online, and they didn't include a new nipple in the parts they sent.
I reached out to them again, sent pics, and again was told that I possibly caused this and that I should never pick the canister up by the fittings on the lid. I think the reason I was getting so angry when they'd mention this is because I was a licensed plumber for close to a decade, and I've dealt with fragile equipment for even longer. For whatever reason they couldn't consider the fact that maybe they caused this problem when it was assembled. Anyway, they sent a replacement.
I received it, installed it, and I was back in business with no more leaks.
While I wasn't happy with how they decided to resolve the issue, it isn't something that would prevent me from buying from them again.
The other issue with this filter I ran into, and it may not just be this filter but all of the same design, but when you need to maintain it, it's not super easy.
When I made that repair, I did what you normally do with o rings and gaskets....you lube them. There's a really big o ring that creates a seal between the lid and the canister body. As I latched the lid on, I brought the canister back to my stand, set it in place, and then proceeded to flood the canister. The canister wasn't the only thing that flooded lol. Water started coming out of one of the latches, flooding my stand. I cut off water disconnected the filter from the lines and carried it back to the sink. I saw that the o ring had slipped out once I removed the lid. So I got it back in place, reconnected everything and flooded it again, and promptly flooded the stand for a second time. I repeated the process and flooded the stand a third time. It was at this point that I was getting ready to punt the filter across the room, but I'd have had a broken foot.
I sat down on the floor with the canister and noticed that you can see the o ring through the latches so one by one I'd close them and observe what was happening. As I'd reach the third or sometimes fourth latch, the o ring would pop inwards breaking the seal. I decided to remove the silicone from the o ring and dry it off, then tried installing the lid again and the o ring didn't move. Success!
As I got it installed again, I opened the shutoff valves and hear nothing. I shrugged my shoulders and turned the power on and the pump was running dry. Of course I had to deal with a vapor lock. The only way to break the lock was unlatching one of the latches to let air purge out. I was worried that I'd flood the stand again so I continually closed the latch as I heard water rushing into the filter and turned power on each time hoping that it was flooded enough for the DC pump to purge the remaining air.
Finally it started up, no leaks, and everything was great, right?
For the most part, yes lol. I learned that you shouldn't run the canister without maintaining it for 4 months. The DC pump gets filthy and begins running poorly and becoming noisy. It seems like 2.5 - 3 months is the sweet spot. There's also no pre filter so it gets super filthy. But every time I maintain it, I need to manually purge it and it's always a concern that I'll purge it long enough that water starts coming out of the latch, the o ring gets wet and then slips off the track and I flood my stand again. It's honestly a bit of a pain, but I'm sure this is true of all of this same design. It's super powerful and holds a lot of media, so I'll just deal with it.
It's really too bad the Oase's are so horribly underpowered. In hindsight, two 850's may have been a better option, but I like the fact that if the pump dies on the GLA, it's just a DC pump so it's easily replaced and inexpensive enough to just have a second on hand to swap out in the event it goes down whereas the Oase is down for the count.
That was probably the biggest and most impactful issue I faced with this tank from an equipment standpoint. Since my reactor is connected to the GLA, I couldn't run CO2, which wasn't a bad thing since I didn't have plants in the tank yet and would basically just be wasting CO2 for no good reason.
Would I recommend this filter to a newbie? No. I'd recommend it to an experienced aquarist for sure, as long as they understand needing to break the vapor lock after maintaining it and to avoid lubing the o ring. I actually dry off the o ring and channel when I open the lid for whatever reason.
If I were in GLA's shoes, I'd have sent a whole lid assembly out with an RMA to return the one with an issue rather than relying on a customer to diagnose an issue. It would have saved them time in the long run and probably a little money too since they had to ship out replacement parts twice. Someone new to aquariums would have definitely been lost had they experienced the same issues.