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first I misnamed the plant
But the question remains why is it not platinumHaha I was going to say, "..because that's not anubias?"
I think there is zero chance a company will 'refund' or 'replace' a plant a year later.From what I can see from the picture, the leaves it came with were Platinum yes?
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I would reach out to APF and ask them why all the new growth on this plant does not match the growth that it had when you got it. Maybe their tissue culture requires something specific? If not you can ask for a credit or a new plant
I think it is actually a very nice plant without the platinum HOWEVER i am curious what caused the mutation in the first place to get the platinum look.What you are seeing is called “reversion”. A plant that is showing a mutation can, at any time, start to revert back to the normal version without the mutation. This can happen normally or as a result of a change in the environment. Many people recommend more light but that isn’t always a solution. Some others recommend less light to lower the need for chlorophyll.
You can try to trim the new growth that isn’t showing the mutation. You can also cut the rhizome nearest the mutated leaves to separate it from the rest. Hopefully, new mutated leaves will grow from that separated portion.
In the end, it’s always a gamble with these mutated versions of plants.